Toll-free Helpline Service for Investors

To facilitate replies to various queries of the general public on matters relating to securities market, SEBI has undertaken a new initiative and launched toll free helpline service number 1800 266 7575 or 1800 22 7575 on December 30, 2011.

The toll-free helpline service is available to investors from all over India and is in 8 languages viz. English, Hindi, Marathi, Gujarati, Tamil, Bengali, Telugu, Kannada. The toll-free helpline service is available on all days from 9:00 a.m to 6:00 p.m (excluding declared holidays).

The following services are available to the investors on the toll-free helpline number Guidance pertaining to -

  • Status of companies - whether unlisted, sick, delisted, liquidated /wound up etc.
  • Changes in names of companies pursuant to amalgamation/merger/demerger etc
  • Details of Registrar and Share Transfer Agent of a listed company.
  • Details and Information on names and addresses of various registered intermediaries of SEBI
  • Where to get information on regulatory action taken by SEBI?
  • Where to get information on Corporate action like Dividend, Bonus, Right issue etc?
  • Where to get Latest Net Asset Value (NAV) for a mutual Fund Scheme?
  • How to lodge a complaint with SEBI?
  • Against whom to lodge a complaint on SCORES?
  • Status of complaint lodged with SEBI.
  • Names and addresses of various Registrar of Companies, Official liquidators, BIFR etc.
  • The regulators/authorities whom the investor has to approach for redressal of their grievances that are not under SEBI purview ex: RBI, IRDA, PFRDA, MCA etc. Assistance in procedures viz.
  • How to open demat /client account etc?
  • Transfer of shares.
  • Documents required for transfer/transmission of shares.
  • Information on what to do if shares are lost/forged/fake.
  • Procedure for applying for duplicate shares.
  • How to apply in an IPO?
  • Names and address of companies of who have filed their offer documents with SEBI.

The helpline service does not offer any legal opinion or investment advice to the investors.